FAQ’s
  • addHow much is entry?

    Entry is £3 for adults and children over the age of 3 years.

  • addHow long is entry vaild for?

    Entry is vaild for the whole day

  • addWhere are we located?

    We are located at Bluewater, Dartford, Greenhithe DA9 9ST

  • addHow much is each token?

    Tokens can be bought individually for £1.20 on the day or we have offers of 10 tokens for £10

  • addHow much are the rides?

    Rides range from 2-5 tokens. Child/Family rides are typically 2-3 tokens while the more extreme adult rides are slightly more.

  • addWhat are online tokens used for?

    Tokens bought online are for ride use only.

  • addAre the tokens just for the rides?

    Tokens bought on the day can be used on rides, food and games. Tokens bought online are for the rides only.

  • addDo you offer refunds if we don’t use all our tokens?

    Unfortunatly we don’t offer refunds on tokens. However they are valid throughout the duration of the event and can be used on another day.

  • addWhat are the age restrictions for the rides?

    Our rides are restricted by height regulations. We always recommend customers to check height restrictions before purchasing tokens for a particular ride.

  • addWhat if it rains or we experience bad weather?

    We always consider public safety first and therefore will only open if weather conditions are right.

  • addHow will I know if The Beach at Bluewater is closed?

    Although we rarely close, we do advise all customers to check our website and/or social media pages for any announcements regarding this.

  • addIs entry included in the online token price?

    Unfortunately not.

  • addCan i use my debit/credit card to pay for tokens and entry?

    You can use your debit/credit card to purchase ride tokens but unfortunately you need to pay your entrance fee in cash.

  • addWhat card payments do you accept?

    We accept all debit/credit cards aside from American Express.

  • addCan we buy food inside?

    Yes you can. We have a wide range of food and drinks available for purchase.

  • addCan we bring our own food?

    Yes, we welcome picnics or food purchased from the shopping centre. However, please be advised that we can not permit any glassware, knifes or alcohol.

  • addAre pets allowed?

    Unfortunately not. Only guide dogs are permitted.

  • addAre BBQs allowed?

    Unfortunately, due to health and safety reasons, BBQ's are not permitted

  • addCan I bring my own alcohol?

    Unfortunately not.

  • add Can I bring glass bottles/containers?

    Unfortunately, only plastic bottles are permitted.

  • addCan I take photos?

    You are able to take photos of your family with low-res hand held devices, smartphones etc, but not of other families. We do not allow any other photography, high-res or long lense cameras or video equipment into the event.

  • add What security measures do you have in place?

    We have a team of fully trained SIA certified security staff on site at all times. We conduct bag searches so please be prepared for this. You may also be asked to open bottles of liquid for inspection. We will also be performing pat-downs and body searches (by female staff where appropriate) if we feel it necessary and have hand held metal detectors.

Opening Times

Mon - Sun: 12noon to 9pm
watch

Entry Only £3!(Per Person)

Token Prices:
Tokens £1.20 each OR 10 for £10